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Turnaround time can be found at the top of our site. Please note that processing time does not include shipping time. We take pride in our exceptional quality unscented aroma beads and fast shipping.

shipments are processed on business days, Monday - Friday from 9am - 4pm, with possible shipping date variations on holidays

we acknowledge the error and apologize for any inconvenience. For a quick resolution, please email aromabeadsllc@gmail.com with the requested details.

• order number
• pictures of items received

regrettably, we do not allow returns or exchanges . this is to guarantee the quality protection for our customers

cancellations result in restocking and credit card fees totaling 10%

to avoid the inconvenience of lost, stuck, or damaged packages, consider using route protection. Otherwise, you will need to file a claim with the postal carrier

please note we STRONGLY advise carrying route protection . as the postal carrier will only cover up to a certain amount