Contact Aroma Beads LLC
ORDER QUESTIONS? WE’VE GOT YOU! 👑
Have a question about your order, shipping, or one of our products? The Aroma Beads LLC team is here to help.
📧 Email: aromabeadsllc@gmail.com
For questions about an existing order, please include your order number so we can assist you as quickly as possible.
If you received an incorrect or damaged item, please include your order number and clear photos of the item and packaging.
We appreciate your business and look forward to helping you!
Aroma Beads LLC
SCENT IT. CREATE IT. SELL IT. REPEAT.â„¢
FAQ
What is the status of my order/ Processing time
Turnaround time can be found at the top of our site. Please note that processing time does not include shipping time. We take pride in our exceptional quality unscented aroma beads and fast shipping.
shipments are processed on business days, Monday - Friday from 9am - 4pm, with possible shipping date variations on holidays
wrong or missing items ?
we acknowledge the error and apologize for any inconvenience. For a quick resolution, please email aromabeadsllc@gmail.com with the requested details.
- order number
- pictures of items received
Returns/ Cancellations
regrettably, we do not allow returns or exchanges . this is to guarantee the quality protection for our customers
cancellations result in restocking and credit card fees totaling 10%
my package is lost / stuck / damaged
to avoid the inconvenience of lost, stuck, or damaged packages, consider using route protection. Otherwise, you will need to file a claim with the postal carrier
please note we STRONGLY advise carrying route protection . as the postal carrier will only cover up to a certain amount